
SleekFlow and tawk.to promise faster customer conversations with AI. The real contest is over who trains, checks and rescues the machine when the easy answers run out.

The Polish company once called LiveChat dropped its most recognizable word to become Text, then rebuilt customer service as a revenue engine. Comm100, SleekFlow and Gorgias are chasing the same idea from different corners of the market.

The Singapore- and Hong Kong-based conversational commerce startup turned WhatsApp threads into a checkout counter. Now, backed by Tiger Global and Atinum, it is betting AI agents can sell and support in the same breath the incumbents keep separate.

A Singapore-based startup bet that customers would rather buy over WhatsApp than fill out a web form. Five years and 5,000 businesses later, that bet is paying off across Asia and the Gulf.
Two customer-chat platforms, two opposite bets. One sells AI that turns conversations into sales; the other gives live chat away to millions of businesses and charges a dollar an hour for help.