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Tagged: service-intelligence
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Founder · Executive · Operator
Shahar Chen
Shahar Chen is the CEO and co-founder of Aquant, a New York-based generative AI company that helps field-service teams diagnose and repair complex industrial equipment. He and co-founder Assaf Melochna launched Aquant in 2016 after Chen spent 14 years at ClickSoftware watching skilled technicians age out of the workforce faster than new ones came in. Aquant has raised $112.6M to date, including a $70M Series C in 2021.
ai · generative-aiRead →
Founder · Executive · Operator
Niken Patel
Niken Patel is the Founder and CEO of Neuron7.ai, a San Jose-based AI company building resolution intelligence for complex enterprise service environments. With over 20 years in customer service and enterprise technology, he co-founded Neuron7 in 2020 after a career spanning Deloitte, Fujitsu, and leading Serene Corporation through its acquisition by AST LLC. Neuron7 has raised over $58M (Series B led by ex-Salesforce Co-CEO Keith Block's Smith Point Capital) and achieves 90%+ resolution accuracy across medical devices, high-tech, industrial, and telecom sectors by combining deterministic AI with autonomous reasoning.
ai · founderRead →