A medication order, a care note, an unpaid service. ECP has built a business around the small handoffs that decide how assisted living actually works.
A Belgian software company found its opening in senior living by watching the small frictions of an ordinary day. The lesson was less about teaching older people to tap a screen than giving a meal request somewhere reliable to go.
A naive plan for a family app became a platform used in more than 4,700 senior living communities. The useful lesson is not the software - it is how LifeLoop followed the paperwork until it found the real problem.
Laird Russell is the co-founder and CEO of ExaCare AI, a New York-based company building an AI operating system for post-acute care. After a brief Wall Street and consulting run at Goldman Sachs and Bain & Company, the former Brown University hockey player turned his attention to the messiest corner of healthcare: the paperwork, handoffs, and admissions decisions that govern how seniors move between hospitals, skilled nursing, and home care. ExaCare's AI agents now run inside roughly 1,500 to 2,000 facilities, have processed more than two million patients, and pulled in a $30 million Series A led by Insight Partners in October 2025.