patient-experience
(5)
Ardent Health
Ardent Health is betting that a hospital system can stay local while its technology, purchasing and operating discipline scale nationally. Across six states, the result is a care network stretching from the emergency room to the smartphone.
Syllable
Syllable is a Mountain View, California company that builds, deploys, and manages AI voice and text agents, originally to automate patient communication for health system call centers and medical practices. Founded in 2016, it has expanded from healthcare-specific natural language understanding into a broader, model-neutral agentic platform that lets organizations build agents once and run them across any cloud with governance, analytics, and compliance built in. The company has raised roughly $81.7M+ across Seed through Series C, counts investors like TCV, Oak HC/FT, Verily, and Northwell, and acquired Actium Health in 2024.
NexHealth
NexHealth is a San Francisco-based health technology company building the patient experience platform for medical and dental practices. Its software gives doctors EHR-integrated online scheduling, patient messaging, digital paperwork, recalls, reviews and payments, while its Universal API and proprietary Synchronizer let developers read and write data across 20+ practice management systems in real time. Founded in 2017 by Alamin Uddin and Waleed Asif, NexHealth reached unicorn status in 2022 with a $125M Series C at a $1B valuation and serves more than 10,000 practices.
Assort Health
Assort Health builds specialty-specific voice AI agents that answer patient phone calls for medical practices and health systems, resolving them rather than routing them. Trained on more than 150 million patient interactions and integrated directly into EHR and practice-management systems, its agentic platform schedules appointments, triages, verifies insurance, handles refills and follows up with patients across 20+ specialties. Founded in 2023 by Jeff Liu and Jon Wang, the San Francisco company raised a $76M Series B in 2025, bringing total funding to $102M.
Vital
Vital is a digital health company that uses artificial intelligence and large language models to improve the patient experience inside emergency departments and hospitals. Founded by Mint.com creator Aaron Patzer and emergency physician Dr. Justin Schrager, its consumer-grade software predicts ER wait times, translates clinical jargon into plain language, automates discharge and follow-up communication, and reduces clinician workload. Vital reads directly from hospital EHRs through FHIR/HL7 integrations and is used by 100+ hospitals and roughly 20-30 health systems, serving more than 5 million patients a year.