order-tracking
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Pango
Pango is an agentic operating system for e-commerce back-office operations. Founded in Stockholm in 2025 by Steve Rahimi and Lukasz Reszczynski, it connects a merchant's store, warehouse and carriers, then runs deliveries, tracking, returns, refunds and claims on autopilot. The company says it automates roughly 99% of returns and shipping operations and cuts operating costs by about 20%, and is part of Y Combinator's Summer 2026 batch.
AfterShip
AfterShip is a post-purchase software company that helps online retailers manage everything that happens after the buy button. Its platform tracks shipments across more than 1,100 carriers, powers branded tracking pages and delivery notifications, automates returns and exchanges, predicts estimated delivery dates, and syncs catalogs to marketplaces like TikTok Shop. Founded in Hong Kong in 2011 and now headquartered in Singapore, AfterShip serves tens of thousands of merchants, including brands such as Microsoft, Dell, HP, and marketplaces like eBay and Etsy, and has processed billions of tracked shipments.
Extend
Extend is a San Francisco software company that turns the messy, unloved world of extended warranties and post-purchase headaches into an API. It lets online and offline merchants offer product protection plans, shipping protection, order tracking, returns, exchanges, and automated claims - and, since 2026, bundles all of it into an AI-native 'Shopper Operations' platform that scores customers by value and risk. Founded in 2019 by Woodrow 'Woody' Levin, the company raised a $260M Series C in 2021 at a $1.6B valuation led by SoftBank Vision Fund 2 and works with 1,200+ merchants including Peloton, iRobot, Sonos and Advance Auto Parts.
Narvar
Narvar is a San Mateo-based enterprise SaaS platform that owns the 'post-purchase' moment for retailers - the stretch between checkout and a customer's next order. Its software powers order tracking, delivery notifications, returns, exchanges and fraud prevention for 1,500+ brands including Sephora, Gap, Patagonia, Home Depot, Levi's and Sonos, and has handled billions of consumer interactions across 38+ countries.
Amit Sharma
Amit Sharma founded Narvar in 2013 to fix the most overlooked moment in e-commerce: the anxious gap between clicking 'buy' and the package arriving at the door. Drawing on years spent optimizing supply chains at Williams-Sonoma, Walmart, and Apple, he built a post-purchase experience platform from a bootstrapped garage operation into a market leader serving 650+ retailers - including Sephora, Home Depot, LVMH, and Patagonia - before stepping back from the CEO role in October 2024 to an advisory position.
Anisa Kumar
Anisa Kumar is the CEO of Narvar, a retail technology platform serving 1,500+ global brands with AI-powered post-purchase experiences. With over 23 years across Target, Walmart.com, and Levi Strauss where she helped lead the company's IPO, she became Narvar's Chief Customer Officer in 2021 and was elevated to CEO in October 2024. Under her leadership, Narvar launched its IRIS AI engine - analyzing 42-74 billion consumer interactions annually - to transform the moment after checkout from a cost center into a growth engine.