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Tagged: order-tracking
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Saas · Ai · Ecommerce
Narvar
Narvar is a San Mateo-based enterprise SaaS platform that owns the 'post-purchase' moment for retailers - the stretch between checkout and a customer's next order. Its software powers order tracking, delivery notifications, returns, exchanges and fraud prevention for 1,500+ brands including Sephora, Gap, Patagonia, Home Depot, Levi's and Sonos, and has handled billions of consumer interactions across 38+ countries.
post-purchase · retail-techRead →
Founder · Executive · Operator
Amit Sharma
Amit Sharma founded Narvar in 2013 to fix the most overlooked moment in e-commerce: the anxious gap between clicking 'buy' and the package arriving at the door. Drawing on years spent optimizing supply chains at Williams-Sonoma, Walmart, and Apple, he built a post-purchase experience platform from a bootstrapped garage operation into a market leader serving 650+ retailers - including Sephora, Home Depot, LVMH, and Patagonia - before stepping back from the CEO role in October 2024 to an advisory position.
narvar · post-purchaseRead →
Executive · Operator · Founder
Anisa Kumar
Anisa Kumar is the CEO of Narvar, a retail technology platform serving 1,500+ global brands with AI-powered post-purchase experiences. With over 23 years across Target, Walmart.com, and Levi Strauss where she helped lead the company's IPO, she became Narvar's Chief Customer Officer in 2021 and was elevated to CEO in October 2024. Under her leadership, Narvar launched its IRIS AI engine - analyzing 42-74 billion consumer interactions annually - to transform the moment after checkout from a cost center into a growth engine.
ceo · retail-techRead →