SmartCustomer (formerly Sitejabber) is a San Francisco reviews platform that helps buyers spot trustworthy online businesses and helps businesses collect, manage, and surface authentic customer reviews. Born in 2007 out of a National Science Foundation grant to fight online fraud, it has grown into a two-sided marketplace of trust - said to have helped 200M+ buyers and gathered more than 25M reviews across 140K+ businesses - and now positions verified reviews as fuel for AEO/GEO visibility in AI answer engines like ChatGPT.
Loti AI is a Seattle-based startup that scans the public internet to find, verify, and remove unauthorized uses of a person's face and voice - including deepfakes, AI impersonations, scams, and leaked content. Founded in 2022 by Luke Arrigoni, Rebekah Arrigoni, and Hirak Chhatbar, the company began protecting A-list celebrities through talent agencies like WME and CAA, then opened a free consumer tier so anyone can claim control of their own likeness. Its automated takedown engine removes flagged content with roughly a 95% success rate, typically within about 17 hours.