A custom door, a shifting delivery date, a Monday morning report. DMSi has spent five decades making software for the awkward details that building suppliers live with every day.
The family-owned millwork company survived a century by turning trim from an afterthought into a system. Its most useful lesson for builders is simple: sell fewer decisions, fewer job-site steps and fewer reasons for a callback.
How a family woodshop in a town of 2,300 people ended up building the produce bins, bakery cases and wine racks that greet you at Whole Foods, Hannaford and Giant - and why it bet its comeback on propane.