
After a decade in a local newsroom, Jill Nicholson crossed into analytics without leaving journalism behind. Her work now asks a deceptively human question: what makes a reader stay, return and care?

The Net Conversion CMO has spent two decades turning travel, entertainment and media into measurable business outcomes. Her latest campaign is for something harder to chart: human judgment.

From the first 'Digital Mom' to the blind spots of AI-era advertising, Terri Walter has built a career around a stubborn question: what are marketers still failing to see?