market-research

(5)
Story
Your Community Platform Is Either A Home Or A Listening Post
Saas · Social · Enterprise

Your Community Platform Is Either A Home Or A Listening Post

Open Social and CMNTY are both Dutch, both say they build community, and both are right - one hands you a network you own, the other turns a crowd's opinions into research data. Here is why the same word points at two very different businesses.

online-community · community-platformRead →
Story
Zoho Survey plays generalist in a room full of specialists
Saas · Enterprise · Developer Tools

Zoho Survey plays generalist in a room full of specialists

Maze, Typeform, Voxco, Refiner, Usersnap, Simplesat and SurveySparrow each own a slice of the feedback market. Zoho Survey is betting that the slice matters less than the suite it plugs into.

zoho-survey · survey-softwareRead →
Story
CMNTY Built Online Communities to Listen, Not to Sell
Saas · Enterprise · Ai

CMNTY Built Online Communities to Listen, Not to Sell

Long before Discourse threads and Patreon tiers, a Dutch company was turning online communities into listening posts for brands. CMNTY has spent nearly two decades using customer conversations as research nobody else could run.

cmnty · market-researchRead →
Story
How SurveyLab Quietly Outlasted the Survey Software Hype
Saas · Enterprise · Platform

How SurveyLab Quietly Outlasted the Survey Software Hype

Launched in Warsaw in 2006, SurveyLab has spent nearly two decades building a customizable survey platform that now serves more than 85,000 users - while flashier rivals like Dovetail, Pendo and QuestionPro chase the spotlight.

surveylab · online-surveysRead →
Story
How Surveys Escaped the Phone Bank and Got Into Your App
Saas · Developer Tools · Media

How Surveys Escaped the Phone Bank and Got Into Your App

Survox, LimeSurvey, Typeform and PostHog trace a 50-year shift in how the world asks questions - from punch cards and phone banks to forms that feel like chat and surveys that pop up mid-click.

surveys · survoxRead →