Austin Williams sells advertising, but its most persuasive product is proof: deposits, appointments, applications and enrollment. On Long Island, an independent agency built a national portfolio by insisting that the creative work answer to the spreadsheet.
The Long Island agency has spent four decades insisting that a good idea do a second job: produce evidence. Its best work begins when the obvious audience turns out to be the wrong one.
A retired detective bought a tiny direct-mail shop with no computer, then used a recession to make the expensive move nobody recommends: hiring the agency before the agency had clients.
Everyone knows the red logo from the camera strap. Almost nobody knows Canon also builds hospital scanners, factory-floor optics, and chip-making machines - and files more U.S. patents than almost anyone. Here is the whole company behind the shutter.