drive-thru

(16)
Company
The Taco Chain That Put Potatoes on the Main Stage
Consumer · Ecommerce · Logistics

The Taco Chain That Put Potatoes on the Main Stage

Taco John's built a 324-restaurant business around one improbable supporting actor: a cup of hot, seasoned potato rounds. Now the regional chain is pairing that cult favorite with tighter franchise economics, a unified digital stack and a careful push beyond its traditional Midwest and Mountain West map.

taco-johns · mexican-fast-foodRead →
Company
How a 25-Cent Burger From Corpus Christi Turned Into a Texas Religion
Consumer · Ecommerce · Logistics

How a 25-Cent Burger From Corpus Christi Turned Into a Texas Religion

Founded on the promise of a burger big enough to need two hands, Whataburger spent 75 years turning a single Corpus Christi stand into one of America's most fiercely defended regional brands. Now, with new ownership and a national expansion plan, the orange-and-white stripes are showing up in places that never had them.

whataburger · fast-foodRead →
Company
The Burger Chain That Buys From Farmers Before It Sells to You
Consumer · Ecommerce

The Burger Chain That Buys From Farmers Before It Sells to You

Five brothers from a Cyprus farm turned a Perris truck stop into a 100-plus-restaurant chain by doing the unglamorous thing: buying real produce from real farmers and grinding the beef themselves.

farmer-boys · fast-casualRead →
Company
Arby's Built a Fast-Food Empire by Refusing to Act Like a Burger Chain
Consumer · Ecommerce

Arby's Built a Fast-Food Empire by Refusing to Act Like a Burger Chain

For 62 years, Arby's has made a business of being the odd hat in fast food. Its real product is not roast beef alone - it is a permission slip to order something stranger than another burger.

arbys · quick-service-restaurantsRead →
Company
The Two-Name Burger Chain Betting Its Future on 570 Square Feet
Consumer

The Two-Name Burger Chain Betting Its Future on 570 Square Feet

Checkers & Rally’s built a national burger business by selling the same seasoned fries under two regional names. Now the drive-thru specialist is shrinking the restaurant, widening the freezer aisle and testing how much growth can fit inside a very small box.

quick-service-restaurants · fast-foodRead →
Company
The Fast-Food Chain Betting the Mainland Wants a Hawaiian Plate Lunch
Consumer · Ecommerce

The Fast-Food Chain Betting the Mainland Wants a Hawaiian Plate Lunch

Hawaiian Bros turned chicken, rice and macaroni salad into a high-throughput operating system. Now the Kansas City chain is testing how far a deliberately tiny menu - and a carefully borrowed spirit of hospitality - can travel.

hawaiian-food · fast-casualRead →
Company
Jack's Family Restaurants
Consumer · Ecommerce

Jack's Family Restaurants

Alabama's answer to McDonald's turned 65 this year. Here is how a 15-cent hamburger stand in Homewood became a 280-store Southern institution - and why it still hand-breads the chicken.

quick-service-restaurant · southern-foodRead →
Company
Habit Burger & Grill
Consumer · Ecommerce · Enterprise

Habit Burger & Grill

It started as a burger stand under the Santa Barbara sun in 1969. Fifty-five years and one ampersand later, Habit Burger & Grill is Yum! Brands' bet that a chargrilled patty can scale without losing the char.

habit-burger · charburgerRead →
Company
Portillo's
Consumer · Ecommerce · Logistics

Portillo's

How a $1,100 hot dog trailer in Villa Park became a $730-million restaurant company that still refuses to franchise, put chocolate cake in a milkshake, and ships Italian beef to your door.

portillos · italian-beefRead →
Company
Dutch Bros Coffee
Consumer · Ecommerce

Dutch Bros Coffee

The Oregon drive-thru that turned a pushcart, a windmill logo and a blue energy drink into a $1.6 billion coffee company - one Rebel at a time.

dutch-bros · coffeeRead →
Company
Jack in the Box
Consumer

Jack in the Box

Jack in the Box built a 75-year business by refusing to choose between burgers, tacos and breakfast. Now the San Diego chain has to prove that its appetite for variety can survive a leaner, more disciplined era.

jack-in-the-box · fast-foodRead →
Company
Del Taco
Consumer · Ecommerce

Del Taco

The Mojave taco stand that grew into America's number-two Mexican drive-thru now serves fries next to burritos, runs a loyalty app with four heat-rated tiers, and just changed hands for the second time in three years.

del-taco · quick-service-restaurantRead →
Company
McDonald's
Consumer · Ecommerce · Logistics

McDonald's

The Golden Arches sell burgers, but the durable product is a system - franchise economics, high-traffic real estate, supply-chain discipline and a loyalty app now used by nearly 210 million active customers.

fast-food · quick-service-restaurantsRead →
Legend
Israel L'Heureux
Founder · Engineer · Executive

Israel L'Heureux

Israel L'Heureux is the founder and CEO of Touchpoint Restaurant Solutions (touchpoint.io), a bootstrapped Palo Alto company that unifies the messy technology stacks of large quick-service restaurant chains under one platform built around OmniFusion and OmniLoyalty. Before restaurants, he co-founded Redline Networks, a high-performance application-acceleration company acquired by Juniper Networks in 2005 for roughly $132 million. A Stanford-trained product design engineer, he has moved from kicking off BMW's X5 program to building load balancers used by hundreds of enterprises to figuring out why a drive-thru line moves slowly.

israel-l'heureux · touchpointRead →
Company
Touchpoint Restaurant Solutions
Saas · Enterprise · Fintech

Touchpoint Restaurant Solutions

Touchpoint Restaurant Solutions (touchpoint.io) is a Palo Alto-based restaurant technology company that bundles point of sale, kitchen display, drive-thru line-busting, online ordering, loyalty, and AI-driven marketing into one unified platform branded OmniFusion and OmniLoyalty. Founded by Stanford-trained entrepreneurs led by CEO Israel L'Heureux, the company targets enterprise quick-service and pizza chains that want to consolidate a sprawling tech stack, own their guest data, and run loyalty programs that actually get used - it claims chain-wide participation rates of 80-90% versus a single-digit industry norm.

restaurant-technology · qsrRead →
Legend
Tom Fox
Executive · Operator · Founder

Tom Fox

Tom Fox is the Chief Executive Officer of Fingermark, a New Zealand-founded technology company that deploys vision AI, intelligent kiosks, and digital menu systems inside some of the world's biggest quick-service restaurant chains. Based in San Francisco, Fox leads a 90-person global operation whose Eyecue platform turns ordinary restaurant cameras into real-time operational intelligence - monitoring drive-thru queues, measuring speed of service, and surfacing AI-generated performance diagnostics across fleets of McDonald's, Taco Bell, KFC, Popeyes, and Carl's Jr. locations. He brings a career built at the intersection of restaurant technology and enterprise operations, having previously served as Chief Business Officer at Omnivore (acquired by Olo), Chief Product Officer at Bite, and Head of Partnerships at Ansa.

ceo · fingermarkRead →