digital-experience
(11)
The Agency That Fired the Hallway
Clorox once kept print people in one silo and digital people in another. Then it moved 43 desks, rewired the reporting lines, and built an agency that could make a bottle label, a website and a board game without leaving the company.
The Advertising Agency That Learned When to Stop Advertising
LT has spent six decades selling attention. Its more useful talent is knowing when another ad, another click, or another line of code will not help.
The Airplane That Learned to Hunt
Gravity Global built a worldwide agency around a contrarian idea: the harder a product is to explain, the more human its marketing must become. Then it painted a jet like a predator and watched a B2B campaign behave like popular culture.
The Video Shop That Kept Learning New Tricks
JPL started with video cameras in Harrisburg. Thirty-seven years later, it sells a more useful skill: knowing when the story needs a website, a stage, a search strategy - or all three at once.
The Advertising Agency That Made Staying Put Its Most Radical Idea
R\West sells the usual agency ingredients - strategy, creative, media, PR and digital - but its revealing metric is 17 years. That is the average tenure of its marquee client relationships, long enough to turn a jar of jam, a credit union and a mustard-colored clog into lessons about compounding attention.
Progress Software’s $1.3 Billion Bet: Boring Software Still Runs the World
Progress keeps buying the unglamorous tools companies cannot casually rip out. The result is a profitable software cabinet - and a live test of whether disciplined consolidation can outrun integration risk and the damage from one very public security failure.
The Italian Integrator Turning Client Work Into an AI Product Shelf
Mashfrog built a 500-plus-person business by joining jobs that companies usually split across consultancies, agencies and software vendors. Its next test is whether that broad services engine can keep producing focused AI products.
The Search Company That Decided Keywords Weren't Enough
Lucidworks grew up inside open-source Solr, then bet its future on a harder problem than matching words: understanding what people mean. Here is how the Salt Lake City and San Francisco company sells relevance to the world's largest catalogs.
Contentsquare
The Paris company that watches a billion clicks a day so brands can finally see what their customers were trying to do - and where the website got in the way.
Vardot
Vardot is an enterprise Drupal agency that builds and maintains large-scale websites and digital platforms for global brands, governments, universities, and NGOs. Founded in 2011 and run by Drupal community veteran Mohammed Razem, the firm is consistently ranked among the world's top Drupal providers, has shipped 200+ projects across 30+ countries, and maintains Varbase - an AI-powered open-source Drupal distribution that accelerates enterprise web builds.
LogRocket
LogRocket is a Boston-based software company that combines session replay, product analytics, and error tracking into a single platform so product and engineering teams can see exactly what users experienced before something broke. Founded in 2016 by childhood friends Matthew Arbesfeld and Ben Edelstein, it now serves thousands of companies and has layered AI (Galileo) on top to surface user friction automatically.