device-lifecycle-management
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Incident IQ Found a $40 Million Business Hiding Behind the School Help Desk
School software usually starts in the classroom. Incident IQ went looking in the back office - and built a 2,000-district business by connecting every broken Chromebook, leaky ceiling and missing textbook to the people who can fix it.
How Apkudo Turned Returned Phones Into a $72 Million Case for Giving Every Device a Passport
The used-phone economy has a trust problem: nobody agrees on what a device is worth, where it has been or whether the repair worked. Apkudo’s answer is equal parts software ledger, diagnostic lab and robot line - with a decade-long carrier case study showing why the plumbing matters.
The 75-Year-Old Typewriter Shop That Learned to Make IT Prove Its Work
WBM survived typewriters, photocopiers, the PC, the cloud and the help-desk chatbot. Its durable trick is less glamorous: turn every technology promise into a number a customer can argue with.
TenPlus Systems Built a 34-Year Business Around the Moment Your Laptop Stops Cooperating
The Raleigh company sells the shiny machines, fixes the broken ones, and offers to run the network in between. Its durable idea is simple: the least glamorous parts of technology are often the parts customers will keep paying to make disappear.
SecEdge
SecEdge is a Seattle-based digital security company that secures IoT and Edge devices from the silicon up to the cloud. Formed in 2023 by carving Privafy's IoT business out and acquiring embedded-security pioneer Sequitur Labs, the company packages hard problems - device identity, secure boot, key management, over-the-air updates and secure connectivity - into software products like the EmSPARK Security Suite, the EmPOWER lifecycle-management SaaS and SEC-TPM, a firmware TPM built in Arm TrustZone. Led by semiconductor and digital-security veteran Sami Nassar and chairman Rick Clemmer, SecEdge aims to make chip-to-cloud security something device makers can adopt off the shelf rather than build from scratch.