customer-service-ai
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Nate Okonkwo
Nate Okonkwo (also known as Aneto Okonkwo) is the co-founder and CEO of Remarkable AI, the New York software company formerly called Chatdesk. After 7+ years at Google building Voice Search and the Google Assistant, he left to apply machine learning to customer service - an industry that employs millions and, in his view, was ripe for both better software and better jobs. His platform now helps more than 1,000 brands grow revenue through personalized messaging across email, social, and SMS, blending AI with human agents to hit 90%+ customer satisfaction.
Bret Taylor
Bret Taylor is the co-founder and CEO of Sierra, an enterprise AI agent platform valued at $15.8 billion following its $950M Series E in May 2026. A Stanford computer science graduate, he co-created Google Maps, helped invent Facebook's Like button, served as Facebook CTO, co-founded Quip (acquired by Salesforce), and rose to co-CEO of Salesforce before founding Sierra in 2023. He also chairs the OpenAI board, having stabilized the company after Sam Altman's brief ouster in November 2023. Forbes recognized him as a billionaire in 2025, and Silicon Valley has nicknamed him the 'Forrest Gump of Silicon Valley' for his uncanny presence at every landmark moment in the internet age.
Ahmed Reza
Ahmed Reza is the Founder and CEO of Yobi, an AI workforce platform that deploys synthetic agents to handle calls, texts, and social DMs for small businesses 24/7. A Milken Scholar at Cornell University who wrote image-processing software for NASA's Spitzer Space Telescope, Reza went from child actor in Bangladesh to homeless student to serial entrepreneur in Silicon Valley. His previous ventures include Call Sumo (call tracking analytics) and Dental Web Now (AI dental marketing, acquired by NPI). Yobi raised a $2.37M seed round in 2023, reached $2.4M ARR by late 2025, and in 2026 partnered with Microsoft to develop a private foundation model for predictive behavioral intelligence.