cpaas
(10)
Sophie Cheng
The new Sinch CMO has spent her career turning complicated technology into useful customer choices. Her next problem is harder: making AI communication earn trust after the demo ends.
Pieter de Villiers
Pieter de Villiers is the Co-Founder and CEO of Clickatell, the company that invented the world's first SMS API in 2000 with four lines of code and went on to pioneer chat banking and chat commerce globally. Based in Stellenbosch, South Africa, he led Clickatell to become the first African startup backed by Sequoia Capital, raised over $118 million in total funding, and built a platform that processes roughly 9 billion messages monthly for more than 10,000 enterprise clients across 220+ countries. He also chairs SiMODiSA, a non-profit focused on digital skills development and startup acceleration in Africa.
Caitlin Epstein
Caitlin Epstein is VP of Corporate Communications at Twilio, the cloud communications platform powering customer engagement for businesses worldwide. Since joining in 2015, she helped navigate Twilio through its IPO and became one of tech PR's sharpest voices on human-centered storytelling - best known for turning a CEO's breakfast burrito delivery into a Forbes-covered $3 billion acquisition narrative.
Adam Morgan
Adam Morgan is VP of Brand at Twilio, where he led the company's 'Be a Builder' brand refresh in 2024 - repositioning Twilio from a developer platform to a movement for all builders. With 29 years in creativity, strategy, and storytelling, he previously served as Executive Creative Director at Adobe for 8.5 years and Senior Director of Brand + Creative at Splunk/Cisco. He is the author of 'Sorry Spock, Emotions Drive Business' (Morgan James Publishing), host of the Real Creative Leadership podcast, and was named to AdWeek's Creative 100 in 2020. He holds a Master's in Marketing Strategy from Northwestern University and lives in Lehi, Utah.
Disha Rustogi
Disha Rustogi is the Vice President of Product Marketing at Twilio, where she leads global Product Marketing and Go-To-Market Enablement teams. With 15+ years of marketing leadership at household-name tech companies — Microsoft, Adobe, Atlassian — she has shaped how enterprise software gets positioned, launched, and sold to the world. Now at Twilio, she is at the forefront of the agentic AI communications era, helping define how companies build intelligent customer experiences using Twilio's platform.
Julie Poutre
Julie Poutre is Vice President of Americas Field Marketing at Twilio, the cloud communications platform behind a significant portion of the world's digital interactions. Based in San Francisco, she leads the regional field marketing operation that drives pipeline and revenue across the Americas. Over nearly a decade at Twilio, she has risen from Senior Manager through Director and Senior Director roles to her current VP position, building one of the most sophisticated field marketing engines in enterprise SaaS. Before Twilio, she spent nearly a decade at Infoblox — moving from global events coordinator to Sr. Channel Programs Manager — where she honed the craft of building partner programs and generating qualified sales leads at scale.
Nicholas Kontopoulos
Nicholas Kontopoulos is the Vice President of Marketing for Asia Pacific & Japan at Twilio, the cloud communications platform. Based in Singapore, he brings over 30 years of marketing and business leadership experience across APAC, with prior senior roles at Adobe (DX), SAP, Magento, and Capita. A recognized thought leader in customer experience and AI-driven marketing, he is a frequent speaker, published author, and LinkedIn Power Profile holder known for challenging marketing orthodoxy across the region.
Orisa Cherenfant
Orisa Cherenfant is SVP of Industry Relations & Strategic Growth at Twilio, the cloud communications platform powering billions of messages, calls, and interactions globally. A first-generation college graduate from Cape Verde who earned dual degrees in Finance and Marketing from Boston College, she built her career through GE's leadership development programs before moving into tech. At Twilio, she leads industry partnerships and growth strategy, speaks at major conferences like MWC Barcelona and Twilio Signal, and was named a 2025 Entreprenista 100 Award winner. She is based in Los Angeles with her partner Eli and their twins, Margaux and Maverick.
Vanessa Thompson
Vanessa Thompson is the Vice President of Revenue and Growth Marketing at Twilio, where she leads a global team driving top-of-funnel growth across demand generation, lifecycle marketing, product marketing, competitive intelligence, and the developer network. A New Zealander who built her career through government tech, analyst research at IDC, and SaaS consulting at Bluewolf before joining Twilio in 2018, she has ascended from IoT marketing director to interim CMO and now oversees the full revenue marketing engine at one of the world's leading cloud communications platforms.
Alexey Aylarov
Alexey Aylarov is the CEO and co-founder of Voximplant, a Voice AI orchestration and cloud communications platform (CPaaS) powering 30,000+ customers and 2+ billion calls annually. A VoIP engineer turned serial entrepreneur, he spent 20+ years in telecommunications before building Voximplant into an enterprise-grade platform combining serverless infrastructure with AI-driven voice and video communications. Based in Sunnyvale, California, he co-founded the company in 2013 alongside Sergey Poroshin and Andrey Kovalenko, guiding it to profitability in under two years and through a $30M Series C raise in 2021.