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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Story
The Companies Behind Every Bill, Text and Contract You Get
Enterprise · Saas · Developer Tools

The Companies Behind Every Bill, Text and Contract You Get

Apryse, Conga, Compart, Sefas, ISIS Papyrus, Plumsail, Customer.io and Bird rarely appear on a customer's screen by name. Together they run the plumbing that turns raw data into the statements, reminders and messages that land in your inbox every day.

customer-communications-management · ccmRead →
Story
Six Companies Run Your Messages and Your Paperwork
Saas · Enterprise · Developer Tools

Six Companies Run Your Messages and Your Paperwork

Braze and Iterable send the emails, Twilio sends the texts, and Plumsail, Experlogix and Newgen quietly generate the contracts. Here is the invisible software running your relationship with almost every company you deal with.

customer-engagement · document-automationRead →
Story
The Quiet Software War Over Every Bill You Receive
Enterprise · Saas · Ai

The Quiet Software War Over Every Bill You Receive

Doxim, Intense Technologies, Infobip and Templafy don't make headlines, but they quietly decide how your bank, insurer and phone company talk to you - and the market for that plumbing is racing past $2 billion.

customer-communications-management · ccmRead →