conversational-analytics
(5)
SurveySensum
SurveySensum is an AI-enabled customer experience and feedback platform that lets mid-to-large enterprises build, distribute, and analyze NPS, CSAT, CES, employee, and market-research surveys in real time. Founded in 2019 by Rajiv Lamba as a product of NeuroSensum, it positions itself as an affordable, execution-focused alternative to enterprise stacks like Qualtrics and Medallia, pairing omnichannel survey distribution with AI-driven text and sentiment analytics and closed-loop action management.
Inventive
Inventive is a San Francisco startup building customer-facing AI that B2B SaaS companies embed inside their own products. Its first product, an embedded AI Analyst, lets a software vendor's customers use plain language to explore data, build custom reports, and act on insights. What sets Inventive apart is the layer around the agent: built-in quality and learning systems that test across accounts, catch mistakes, and propose fixes so the AI measurably improves week over week instead of degrading after a good demo. Founded in 2022 by ex-Google, Meta, and Microsoft product and platform veterans, the company launched out of stealth in June 2024 with a $6.5M seed round led by Wing VC.
Teramot
Teramot is an AI-powered data infrastructure company that connects any AI model - Claude, ChatGPT or Gemini - to a company's real data in under an hour, with no technical team required. Its system of specialized AI agents inspects existing databases, warehouses, ERPs, CRMs and APIs, detects data-quality issues, proposes transformations and generates transparent, auditable SQL that produces a production-ready, queryable data layer called a Gold Table. Founded in 2022 (formerly Halley) and led by CEO Bruno Ruyu, the company is based in San Francisco with roots in Cordoba, Argentina.
Zenlytic
Zenlytic is a New York based AI analytics company behind Zoe, an AI data analyst that answers complex business questions in plain language and returns verifiable, source-cited results. By pairing large language models with a governed semantic layer, Zenlytic lets non-technical teams self-serve trustworthy analytics from warehouses like Snowflake, BigQuery and Databricks, generating dashboards, presentations and models without a data team in the loop.
UJET
UJET is an AI-powered cloud contact center platform built on a CRM-first, mobile-native architecture. Used by Turo, SPANX, Herschend, and Capital on Tap, it pairs voice, digital, and media-rich channels with generative AI for agents and self-service. UJET partners with Google Cloud to deliver Google Cloud CCaaS, and in 2026 announced Agentic Experience Orchestration (AXO), an AI orchestration layer that builds on its 2025 acquisition of conversational-analytics company Spiral.