contact-center-security
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Daon wants your bank to remember you
A selfie at signup is only the beginning. Daon connects identity checks across apps, phone calls, travel documents, and account recovery - because fraud thrives in the gaps.
Pindrop Bet the Voice Was a Fingerprint. Then AI Learned to Wear It
The Atlanta security company spent a decade proving that every call leaves clues. Deepfakes turned that niche insight into a much bigger business - and a warning for any company that still treats a familiar voice as proof.
Illuma
Illuma (Illuma Labs) is a Plano, Texas fintech that secures phone conversations for credit unions and community banks. Its flagship product, IllumaSHIELD, uses AI-powered passive voice biometrics to verify callers in seconds - replacing security questions and PINs - while a dedicated deepfake-detection engine and layered multifactor checks defend contact centers against synthetic-voice and social-engineering fraud.