chatdesk
(2)
Aneto Okonkwo and the business of being heard
After seven and a half years at Google, Aneto Okonkwo made a different bet on AI: use it to help people earn a living. Building Remarkable AI taught him that even a good listener has to learn how to get attention.
Nate Okonkwo
Nate Okonkwo (also known as Aneto Okonkwo) is the co-founder and CEO of Remarkable AI, the New York software company formerly called Chatdesk. After 7+ years at Google building Voice Search and the Google Assistant, he left to apply machine learning to customer service - an industry that employs millions and, in his view, was ripe for both better software and better jobs. His platform now helps more than 1,000 brands grow revenue through personalized messaging across email, social, and SMS, blending AI with human agents to hit 90%+ customer satisfaction.