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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

ccm-software

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Story
Docmosis vs Cincom Is Really an Architecture Decision
Saas · Enterprise · Developer Tools

Docmosis vs Cincom Is Really an Architecture Decision

Both platforms automate documents, but they begin at different layers of the problem. The better choice depends on whether you need a generation engine inside your software or a governed communications system around your organization.

docmosis · cincom-eloquenceRead →
Story
Customer Communication Software Is Splitting in Two
Saas · Enterprise · Platform

Customer Communication Software Is Splitting in Two

The platforms all promise personal, omnichannel communication. The useful distinction is whether a team needs to react to behavior now or produce a message it can defend years later.

customer-communications-management · customer-engagement-platformRead →
Story
The Customer Communications Stack Has Split in Two
Enterprise · Saas · Platform

The Customer Communications Stack Has Split in Two

Newgen, Messagepoint, Braze, Doxim, Windward Studios and MHC all help companies speak at scale. The useful question is not which platform wins, but which kind of communication you are actually trying to run.

customer-communications-management · ccm-softwareRead →