After eleven years away from full-time work, Carol Fishman Cohen returned to finance. The job lasted a year. The questions it raised became the work of her life.

From Macromedia's startup years to a Tokyo room full of Illustrator users, Monotype's new CMO has built her career around a modest idea: the market gets clearer when you invite people in and listen.

A collapsed investment bank gave Carol Fishman Cohen an unexpected exit. Eleven years later, she returned to finance, studied the path back and helped turn the resume gap from a hiring liability into an entry requirement.