business-process-automation
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BSP Turned Zoho Consulting Into a Product Factory - Here’s the Part You Can Steal
The Quebec consultancy spent years untangling spreadsheets and disconnected apps. Now it is packaging those hard-won workflows into vertical software - a practical playbook for service firms that want products without pretending every client is identical.
Bits In Glass Makes Expensive Enterprise Software Actually Work - And the Boring Bits Are the Point
The Edmonton consultancy built a business around the least glamorous part of digital transformation: making software, data and people cooperate. Its case studies show why that connective work can turn 48-hour queues into 10-minute workflows - and why the same playbook can still fail.
The Software Behind the Factory Floor Is Learning the Factory
Aptean built a large enterprise-software business by going where generic suites get awkward: recipes, lots, shop floors, fleets and regulated workflows. Now it is connecting that collection with AI - without pretending every factory works the same way.
SilverXis Sells the Missing Middle of Digital Transformation
The Irving company bundles software builders, flexible tech talent, and demand generation under one roof - a practical offer for businesses whose transformation plans keep getting stuck between strategy and execution.
The Company That Teaches Your Software to Talk to Itself
Two former NetSuite engineers spent a decade turning the least glamorous job in software - getting one app to speak to another - into a business ranked the #1 iPaaS and worth an estimated half a billion dollars.
Quadient
A century-old maker of postage meters quietly turned itself into a software company. Here is how Quadient bet its future on the mail nobody thinks about - the bills, statements and packages that decide whether a customer stays.
Trace
Trace is a workflow orchestration platform that gives AI agents shared context about how a company actually works, then routes each task to whichever worker fits best - human or AI. Founded in 2025 by Tim Cherkasov and Artur Romanov and backed by Y Combinator's Summer 2025 batch, Trace connects to tools like Slack, Jira, and Notion, builds a knowledge graph of the organization, and turns plain-English process descriptions into visual workflows with AI-automated steps and human approval gates. It raised $3M in seed funding and was the most upvoted startup in the YC S25 cohort.
Tony Sumpster
Tony Sumpster is the CEO of Provar, the Salesforce-focused test automation company, a role he took on in December 2024. A veteran enterprise-software leader with roughly 25 years across corporate, private equity, and venture-backed companies, he previously ran Worksoft and Data Intensity as CEO and led Hewlett Packard Enterprise's largest software business unit as SVP and GM. He is known for turning around and scaling technology organizations and for building teams around diversity, passion, ability, and belief.
Convey
Convey is a San Francisco AI workforce platform that lets non-technical operators build, train, and manage "digital teammates" - AI workers that take over repetitive operational tasks like invoice processing, financial reconciliation, and campaign reporting without any engineering. Founded in 2025 by former DoorDash early engineer Rohan Chopra with Stanford friends Will Harvey and Diego Canales, Convey raised a $38M Series A led by Andreessen Horowitz in June 2026 and says it has completed more than one million hours of real work for enterprises including NBCUniversal, Unity, Samsara, and Faire.
Kognitos
Kognitos is a Mountain View-based enterprise AI company that lets business users automate back-office operations by writing instructions in plain English. Its patented neurosymbolic platform, Koncierge, pairs the language understanding of large language models with a deterministic symbolic execution engine, aiming to run automations that are auditable and free of hallucinations. Founded in 2020 by former Nutanix CTO Binny Gill, the company pitches itself as a modern alternative to legacy RPA tools like UiPath and has raised roughly $85M across seed, Series A, and a $25M Series B.
Informed K12
Informed K12 is a workflow automation and digital forms platform built specifically for the operational complexity of K-12 school districts. It replaces paper and PDF forms with online workflows that route automatically through the real approval chains districts already use - across finance, HR, student services, and IT - capturing e-signatures and a time-stamped audit trail without replacing the ERP, HRIS, or SIS a district already runs. Founded in 2012 by two Stanford Graduate School of Education classmates, the company (formerly Chalk Schools) serves hundreds of districts and employs roughly 70-75 people.
MiChamba
MiChamba is a Mexico-founded startup that turns WhatsApp into an operational management platform for frontline and deskless teams across Latin America and the US Hispanic market. Instead of forcing workers onto a new app, it layers AI agents - led by an assistant named MarIA - on top of the messaging tool people already use, converting informal chats into trackable tasks, reports, and productivity data. It raised a $2.25M pre-seed round in 2025 and counts Hilton, Pemex, and Repsol among 50+ customers in construction, hospitality, logistics, and industrial sectors.
Hyland
Hyland is a Westlake, Ohio software company that helps large organizations capture, manage, and act on their unstructured content - the contracts, claims, patient charts, and forms that pile up in every enterprise. Built around its flagship OnBase platform and bolstered by acquisitions like Alfresco and Nuxeo, Hyland has spent three decades turning document chaos into automated workflows. Today it is repositioning around the Content Innovation Cloud, layering AI agents and intelligent document processing on top of the content services its 4,000-ish employees have sold to healthcare systems, banks, insurers, and governments worldwide.
Murad Hasan
Murad Hasan serves as Chief Executive Officer for Automation Anywhere's Bangladesh operations, leading enterprise automation and AI initiatives across one of Southeast Asia's fastest-growing technology markets. He represents a global leader in robotic process automation - a company that raised over $1 billion in funding and generates nearly half a billion dollars in annual revenue - at the country level in Dhaka, Bangladesh.