brand-reputation

(7)
Company
Converseon wants your dashboard to earn its keep
Ai · Saas · Enterprise

Converseon wants your dashboard to earn its keep

Counting conversations is easy. Converseon’s harder wager is that carefully classified language can tell a business which perceptions deserve its money.

social-listening · natural-language-processingRead →
Company
The Firm That Put Its Name on the Merger
Media · Enterprise · Ai

The Firm That Put Its Name on the Merger

Ketchum spent a century selling attention, trust and cultural timing. Then it made the most revealing pitch of its life: the brand was worth keeping, but the old company was not.

public-relations · communications-consultingRead →
Company
3BL Bought the Neighborhood. Now It Wants to Measure the Conversation.
Media · Saas · Enterprise

3BL Bought the Neighborhood. Now It Wants to Measure the Conversation.

The Northampton company spent years assembling the specialist outlets of responsible business. Its next wager is that corporate reputation can be distributed, benchmarked and even read through the eyes of an AI.

sustainability-communications · csrRead →
Company
Ripley PR Learned to Speak Plumber - Then Made the Trades Newsworthy
Media · Enterprise

Ripley PR Learned to Speak Plumber - Then Made the Trades Newsworthy

From a Maryville office, Heather Ripley built an agency around an unfashionable insight: the people who fix boilers, wire homes and run franchises do not need louder publicity. They need an interpreter.

public-relations · earned-mediaRead →
Company
Citizen Paine Spent 18 Months Winning Taco Bell - Then Helped Build a Global Agency
Media · Enterprise · Social

Citizen Paine Spent 18 Months Winning Taco Bell - Then Helped Build a Global Agency

An Irvine PR shop learned patience on one fast-food account, sold most of itself, and joined a network built for borderless conversations. Its best work still follows the same rule: make the message do something useful.

public-relations · communications-agencyRead →
Company
Hotwire wants to get you into the answer
Enterprise · Media · Ai

Hotwire wants to get you into the answer

The technology PR firm is teaching brands how to show up in AI answers. Its own business reveals what happens when the same technology starts doing the customer’s homework.

technology-pr · public-relationsRead →
Company
Pulsar Stopped Counting Mentions and Started Mapping the Crowd
Ai · Saas · Enterprise

Pulsar Stopped Counting Mentions and Started Mapping the Crowd

The London software company built its business on a sharp correction to social listening: the loudest post is rarely the whole story. Its platform maps the communities, narratives and behavioral signals underneath the noise.

audience-intelligence · social-listeningRead →