automotive-retail
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Sarah Lane Spent 23 Years Learning CarMax. Then She Changed the Question.
From a 22-year-old media planner to the executive retiring a 20-year tagline, Sarah Lane built her career by studying how people choose - then giving them more control.
Brian Hoang Bought a Porsche. Then He Built an AI Receptionist for Car Dealers.
A first exit paid for the car that pulled a young software founder into dealership culture. His second company is turning all those missed calls, scattered logins and neglected leads into one very large systems problem.
Seve Astorg Put the Receipts in the Sales Pitch
A paper packet inside a West Virginia dealership became a software company. Seve Astorg’s enduring idea is disarmingly practical: when a car comes with proof, the conversation changes.
Bosuk Han Is Rebuilding the Car Dealership From the Test Drive Up
The former BMW Korea manager spent years turning dealer activity into data. Now his company, EPIKAR, is taking that operating system from Seoul to American showrooms.
Shelley Washburn Is Turning the Dealership Into a Relationship
After three decades across the car business, Group 1 Automotive’s chief marketing officer is betting that local scale, useful technology and human attention can turn a transaction into a customer’s next decision.