agency-operations
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Lauren Izaks Built a PR Agency by Teaching the Work Behind the Work
The former Chicago educator turned one humbling management mistake into a philosophy: build the system, teach the system, then give people room to grow.
Ellen Faulkner Took the Long Way to the Top - Then Made Room for Others
She accepted half her salary to learn the agency business. Three decades later, Lewis chose its first woman CEO - a determined operator who believes the real work of leadership is knowing when to let go.
She Quit Law, Built a PR Agency, Then Packaged the Escape Route
Jen Berson turned one hard-won career change into a school for publicists who want better pitches, healthier margins and a business that does not eat the rest of their lives.
Finance Agency Wants to Put the Agency Business Through Its Own Audit
The London venture is assembling badges, benchmarks, peer rooms and deal flow for an industry that still buys on introductions and instinct. The useful idea is the stack; the unresolved question is who will trust it.
Kyle Harms Is Trading Marketing Theatre for the Work Behind the Work
The Vancouver operator moved from agency founder to embedded executive, then made the experiments, trade-offs and occasional wrong turns part of the marketing itself.
Stop Managing Tasks When People Are the Bottleneck
Agencies rarely miss deadlines because nobody made a task list. Resource Guru, Float, and Teamwork offer three distinct ways to see who is free, who is overloaded, and whether the next client promise can actually be kept.
Chris Martinez Built an Agency by Learning What to Measure
A failed soccer magazine taught Chris Martinez the cost of running on instinct. He spent the next decade turning a scrappy web business into Bloom Partners - and making the numbers impossible to ignore.
Your Time Tracker Is Quietly Choosing Your Business Model
Harvest, Toggl Track and Teamwork all turn hours into billable work, but each leaves a different amount of business between the timer and the bank account.
Teamwork Wins Where Project Management Meets the Invoice
For client-service teams, finishing the work is only half the job. Teamwork.com connects tasks, time, rates, expenses and invoices in one workflow, while rivals still ask users to stitch parts of the money trail together.