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Company
AbsenceSoft Turned HR's Worst Spreadsheet Into a 7-Million-Person Business
Saas · Enterprise

AbsenceSoft Turned HR's Worst Spreadsheet Into a 7-Million-Person Business

Leave is where employment law, private life and office bureaucracy collide. AbsenceSoft built a business by turning that collision into a workflow HR teams can actually run.

leave-management · absence-managementRead →
Company
The Curiosity Machine: How SightX Turned Slow, Expensive Market Research Into Something You Can Finish Before Lunch
Ai · Saas · Enterprise

The Curiosity Machine: How SightX Turned Slow, Expensive Market Research Into Something You Can Finish Before Lunch

For a decade, SightX chased a stubborn idea: that testing a price, a package, or an ad should not require three vendors and a month of waiting. Then it taught an AI to do the asking.

market-research · consumer-insightsRead →
Story
AI Customer Service Agents Are Closing Tickets Without You
Ai · Saas · Enterprise

AI Customer Service Agents Are Closing Tickets Without You

Intercom's Fin, Ada, Forethought, Gupshup, Five9 and Amazon are racing to build support agents that resolve tickets on their own. As the platforms buy up the startups, here is who does what - and where the real money is going.

ai-customer-service · customer-supportRead →
Story
AI Customer Service Agents Are Eating the Call Center
Ai · Enterprise · Saas

AI Customer Service Agents Are Eating the Call Center

A pack of well-funded startups - Decagon, Ada, Uniphore, Omilia - plus Amazon, Kore.ai, Capacity and Five9 are teaching software to resolve support tickets end to end. The prize is a customer service market worth hundreds of billions, and the humans who used to answer the phone.

ai-customer-service · customer-support-automationRead →
Company
Siteimprove
Saas · Ai · Enterprise

Siteimprove

Siteimprove is a Danish-founded SaaS company that helps organizations build accessible, high-performing, and compliant digital experiences. Its platform unifies digital accessibility, web analytics, SEO/AEO, content quality, and governance into a single suite, increasingly powered by the Siteimprove.ai agentic content intelligence engine. Used by thousands of enterprises, governments, universities, and healthcare and financial institutions worldwide, Siteimprove turns sprawling, hard-to-audit websites into measurable, standards-compliant assets.

digital-accessibility · web-accessibilityRead →
Legend
Charles Hoskinson
Founder · Entrepreneur · Crypto

Charles Hoskinson

Charles Hoskinson is the founder of Cardano and CEO of Input Output (IOHK), one of the five original co-founders of Ethereum, and a polarizing figure in cryptocurrency who left Ethereum over a for-profit vs. nonprofit dispute. He now runs a peer-reviewed blockchain platform, owns an 11,000-acre buffalo ranch in Wyoming, funds alien-hunting expeditions, donated $20 million to Carnegie Mellon for formal mathematics research, and is pioneering anti-aging medicine while building political influence through his Wyoming Integrity PAC.

blockchain · cardanoRead →