Short for "Best of Both Worlds," Bob W. runs design-led, low-carbon apartments across Europe - the consistency of a hotel, the freedom of a home, and an app where the reception used to be.
Bob W. sells a simple promise packed into a two-letter name. "W." stands for "Best of Both Worlds," and the pitch is that travelers should not have to choose between a hotel's reliability and an apartment's space. A Bob W. stay is a fully furnished apartment - kitchen, workspace, laundry - wrapped in the consistency of a branded operator, bookable for a night, a week or a month.
The company describes itself less like a hotel chain and more like a software business. It leases and fits out buildings, then runs them with an in-house technology stack that replaces the traditional front desk: self-service check-in, digital door access, and a 24/7 app-based virtual host named, fittingly, Bob. Guests can pull an early check-in or a late check-out from real-time availability, and reach a hybrid AI-and-human support line at any hour.
Founded in 2018 by Niko Karstikko and Sebastian Emberger, the operation grew out of Helsinki - a small, expensive, cold-weather market that rewards efficiency early. By 2025 the brand had spread to roughly a dozen countries and close to 20 European cities, from the Nordics into the DACH region and beyond.
Bob W.'s guests are urban leisure and business travelers who find hotels cramped and impersonal, and short-term rentals inconsistent and unsupported. They want a real kitchen, fast Wi-Fi and room to work - but also a clean, predictable standard and someone to answer at 2am. Remote workers, extended-stay guests and corporate bookers sit squarely in the middle of that Venn diagram.
The problems Bob W. sets out to solve are the unglamorous edges of travel: the queue at reception, the mystery of a stranger's apartment, the lockbox that does not open, the support number nobody answers. By moving the entire stay into an app and standardizing the operation behind it, the company aims to remove friction at exactly the moments trust is won or lost.
Sustainability claims in travel are usually an adjective. Bob W. publishes a figure. The company reports about 3.78 kilograms of CO2e per guest-night against a European hotel average near 12 kilograms - roughly 69% lower - and says it offsets 100% of stay-related emissions through verified credits, at applicable sites powered by renewable energy.
In 2025 the company said it cut total emissions by more than 9% while still expanding, and reduced guest-night emissions by 31%, with close to 2,000 tonnes of CO2e offset to date. The efficiency is partly a side effect of the model: lean, app-run buildings simply burn less overhead.
Design-led studios and apartments in European cities, rentable by night, week or month, with kitchens, workspaces and neighborhood-specific interiors.
Since 2018Self-service check-in, digital access, real-time early check-in / late check-out, and a 24/7 virtual host serving local recommendations.
Since 2020Direct-booking loyalty program with repeat-guest discounts of roughly 5-10% and added perks.
Since 2022Business-travel and long-stay packages with flexible booking and workspace-ready apartments.
Since 2021Local gym access and breakfast cafe partnerships stand in for costly on-site facilities.
OngoingRenewable energy at applicable sites, verified carbon offsetting, and ethical, upcycled furnishing.
Since 2021The line Bob W. uses on itself - a four-star experience on a one-star cost structure - is also its competitive thesis. Strip out the lobby, the reception shift, the paper, and the savings can be redirected into design and prime locations instead. Automation, in this framing, is not a way to cut corners; it is a way to fund the parts guests actually notice.
That sets it apart from three neighbors. Traditional hotels carry the overhead of full-service staffing. Short-term rental platforms like Airbnb offer space but inconsistent quality and support. And other tech-enabled aparthotel operators - Sonder, Numa, Limehome, Mint House, Cove - compete on the same terrain, which is why Bob W. leans on owning its technology stack end to end and on measurable sustainability as differentiators rather than louder marketing.
The investor list is telling. Bob W.'s Series B drew Taavet Hinrikus and Sten Tamkivi - the Wise founder's investment firm - alongside Supercell co-founder Mikko Kodisoja. These are software and gaming people betting that hospitality, like banking before it, is due to be rebuilt in code. CEO Niko Karstikko has said the round funds technology, talent and the goal of becoming "Europe's most loved hospitality brand."
Niko Karstikko and Sebastian Emberger launch a tech-enabled aparthotel concept built around "Best of Both Worlds."
Funding to build tech-enabled apartment hotels with a bespoke sanitisation process during the pandemic.
Capital to accelerate expansion across European cities.
Evli Growth Partners leads a round joined by Taavet+Sten, Flashpoint and Supercell's Mikko Kodisoja.
Around ten new properties, a strengthened DACH presence, a Stockholm opening and further Helsinki growth with investor Slatto.