virtual-assistant
(8)
Fin Built an Assistant. The Real Product Was the Tape.
Fin tried to sell busy people an extra pair of hands. The hands were expensive, but the machinery built to study them became a second company - and a useful warning about where human-in-the-loop AI actually earns its keep.
The Startup That Texts College Dropouts Before They Drop Out
Melvin Hines was one of 68 kids in his high school class to graduate. He built Upswing so the other students - the adult learners, the first-gen, the ones nobody texts back - get a fair shot at the finish line.
The Outsourcing Shop That Answers Your Inbox From Dipolog
A 130-person outsourcing team in a small northern Mindanao city quietly runs the inbox, the spreadsheet and the sales pipeline for businesses on the other side of the world.
Kore.ai
Long before "conversational AI" was a phrase anyone Googled, Raj Koneru bet a company on the idea that people would rather talk to software than click through it. A decade and 450 Global 2000 customers later, Kore.ai is trying to prove enterprise AI agents can be trusted to actually do the work.
Magic
Magic is a San Francisco-founded, remote-first company that matches businesses and busy professionals with dedicated remote assistants backed by an AI layer. Founded in 2015 out of Y Combinator by the team behind Made in Space, it launched as a viral SMS 'text us for anything' concierge service and has since evolved into a platform for full-time and part-time executive, admin, customer-support and bookkeeping assistants, plus an always-on 'Magic 24/7' human-plus-AI service. Every assistant is equipped with Magic AI, an in-browser tool wired to premium models from OpenAI and Anthropic.
Slang AI
Slang AI builds an agentic voice AI platform purpose-built for restaurants and hospitality. Its 'Superhost' answers every inbound call 24/7 with warmth and precision - booking and modifying reservations, fielding private-dining and event inquiries, recognizing returning guests, and routing high-value requests to staff. The platform serves 2,000+ restaurant locations, has handled roughly 25 million calls from 10 million unique guests, and reports 95%+ guest satisfaction, helping operators stop missing calls and recover lost revenue.
Virtual Assistant Talent, LLC
Virtual Assistant Talent, LLC is a US-based outsourcing company that connects entrepreneurs, startups, real estate investors, and small businesses with college-educated, English-speaking Filipino virtual assistants. Founded in 2009 by HR veteran John Davern Jr., the Fremont, California firm offers both non-technical and technical remote staffing - from admin and customer service to SEO, web development, and marketing automation - with a dedicated project manager model and pricing that can cut labor costs by up to 75%.
Wing Assistant
Wing Assistant is a managed virtual assistant marketplace that pairs businesses with dedicated, vetted remote professionals to handle recurring administrative, sales, marketing, and operational tasks. Founded in 2018 and headquartered in Berkeley, California, Wing combines a proprietary AI-enhanced supervision platform with human assistants - covering everything from executive support and social media management to lead generation and customer success. With over 50,000 customers globally and assistants operating across 8 countries, Wing positions itself as a cost-effective alternative to in-house hires, offering dedicated (not shared) assistants starting at $699/month.