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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

usersnap

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Story
Six Feedback Tools Fighting For Your Users' Honest Answers
Saas · Developer Tools · Enterprise

Six Feedback Tools Fighting For Your Users' Honest Answers

Lyssna, Forsta, Survicate, Zonka Feedback, Formstack and Usersnap all promise to capture what your customers really think. The real differences hide in who each one was built to listen to.

user feedback · survey softwareRead →
Story
Usersnap Turned the Annotated Screenshot Into a Business
Saas · Developer Tools · Enterprise

Usersnap Turned the Annotated Screenshot Into a Business

The Austrian feedback tool grew from a bug-reporting widget into a platform used by more than 1,300 companies by betting people would rather draw on a screen than fill out a form. Now it is pitching product teams a simpler path than the enterprise CX suites like InMoment.

usersnap · inmomentRead →
Story
Zoho Survey plays generalist in a room full of specialists
Saas · Enterprise · Developer Tools

Zoho Survey plays generalist in a room full of specialists

Maze, Typeform, Voxco, Refiner, Usersnap, Simplesat and SurveySparrow each own a slice of the feedback market. Zoho Survey is betting that the slice matters less than the suite it plugs into.

zoho survey · survey softwareRead →