uk-technology
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Feefo puts a receipt behind the stars
The British review platform built its business around a simple restriction: customers need an invitation. Now it is selling what happens after the stars - from better advertising to a clearer view of what needs fixing.
Northgate Information Solutions: the business behind Britain’s payday
An oil-depot explosion exposed how much everyday life depended on Northgate’s software. Its later breakup scattered the name, but the payroll, housing and public-service businesses kept going.
Charterhouse Is the Plumbing Behind Britain’s Hybrid Office
The London technology group has spent three decades turning phones, networks, meeting rooms and security into one managed service. Its most persuasive product is not a box or an app - it is having one number to call when the whole stack misbehaves.
Leon Chaddock Kept Following the Customer Message
Before every brand wanted an AI assistant, Leon Chaddock was trying to make a tweet behave like a support ticket. His career is a lesson in staying with one stubborn problem while the channels, labels and technology around it keep changing.
Sage
Sage grew from a pub-side solution for one printer's paperwork into financial infrastructure for millions of businesses. Its next act is less about replacing the accountant than teaching software to chase invoices, explain anomalies and show its working.