trengo
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Social Intents Runs Live Chat From Inside Slack and Teams
The bootstrapped live chat company skips the separate support dashboard entirely - routing website chats, WhatsApp and SMS into Microsoft Teams, Slack and Google Chat, for a flat $39 a month with unlimited agents.
Trengo Bet the Company on WhatsApp Beating Email
The Utrecht startup pulled a dozen messaging channels into one inbox and raised $36 million on a simple hunch - that customers would rather text a business than email it. Now its AI is chasing the 84% of questions nobody wants to answer twice.
Zoho won't buy Trengo - it wired into it instead
The bootstrapped giant that famously refuses to acquire found a quieter way to work with a Dutch omnichannel upstart: an open API, a shared inbox, and a customer record that finally lives in one place.
Why Trengo Keeps Picking Fights With a $1.7B Unicorn
Front raised more than $200 million and a unicorn valuation on the promise of a shared inbox. Trengo, bootstrapped out of Utrecht, decided the future was WhatsApp - and started aiming straight at it.