touchpoint
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Israel L’Heureux and the hidden machinery of lunch
Before Touchpoint, Israel L'Heureux built technology for the traffic inside data centers. His move into restaurant software puts a familiar engineering problem somewhere much more public: the queue for lunch.
Staci Kroon and the factory tour that kept going
At a plant in Shenzhen, Staci Kroon found enough ingenuity to set a personal record for the longest tour. Her route from Eaton to BraunAbility to TouchPoint helps explain why she kept asking questions.
Israel L'Heureux
Israel L'Heureux is the founder and CEO of Touchpoint Restaurant Solutions (touchpoint.io), a bootstrapped Palo Alto company that unifies the messy technology stacks of large quick-service restaurant chains under one platform built around OmniFusion and OmniLoyalty. Before restaurants, he co-founded Redline Networks, a high-performance application-acceleration company acquired by Juniper Networks in 2005 for roughly $132 million. A Stanford-trained product design engineer, he has moved from kicking off BMW's X5 program to building load balancers used by hundreds of enterprises to figuring out why a drive-thru line moves slowly.