The red vans still carry letters, but the business now runs on parcels, software and a retail network that reaches places competitors struggle to serve. Its hardest delivery may be preserving a universal public service while shoppers keep moving online.
Return Helper is a Singapore-based, AI-driven cross-border ecommerce returns and reverse-logistics platform. It pairs branded return-portal software with a network of 20+ overseas warehouses that receive, inspect and process returned goods locally, then recover value through recommerce - refurbishing, grading, reselling and recycling. Founded by Roy Wan and Paco Wong, the company helps online sellers on Amazon, Shopify, eBay and TikTok turn returns from a cost center into a source of recovered revenue.