A factory inspection is only useful if somebody can act on it. Inspectorio built a business around closing the gap between finding a problem and doing something about it.
Client Confidant makes a business out of the sentence customers rarely say out loud. Its instrument is not a dashboard but a careful interview - and a founder trained to notice what happens between the words.
A purchase order looks final right up until a supplier changes the date, quantity or price. SourceDay built its business in that unruly gap between the ERP's plan and the factory floor - then started teaching software to resolve the safest changes on its own.