NetSupport began with a modem, a distant PC and a motorway journey nobody wanted to make. Thirty-seven years later, the British software maker still sells the same practical promise: see the problem, reach the machine and put the human back in control.
A British software veteran took three awkward school jobs - teaching, device support and online safety - and put them in one browser tab. The clever part is not watching screens; it is deciding which signals deserve a human response.