slack-support
(3)
Thena
The B2B support desk quietly moved into Slack. Thena is the company betting the whole ticketing stack should move with it.
Plain
The AI support stack built for B2B teams. Composable infrastructure that gives you complete flexibility to build a support motion that grows with your business.
Atlas
Atlas is an AI-first customer support platform that pitches itself as a modern replacement for Intercom and Zendesk. It combines ticketing, an omnichannel inbox (chat, email, WhatsApp, SMS, Slack Connect, Discord), session recording, customer timelines, a help center and AI agents (Autopilot and Copilot) so support teams can resolve issues faster by understanding customers more completely. Founded in 2021 by Jon O'Bryan and Rahul Asati and backed by Y Combinator (W22), Atlas is built around the idea that great support drives growth rather than being a cost center.