secret-shopper
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Meadow AI
Meadow AI is a Seattle-based multimodal AI platform that gives restaurants and retailers real-time visibility into their physical operations. By combining computer vision, natural language processing, and data from existing point-of-sale, labor, inventory, video, and audio systems, Meadow automates the manual 'secret shopper' audits that chains have long done by hand - continuously evaluating customer experiences and staff performance, then surfacing AI recommendations to lift revenue, tighten consistency, and reduce labor costs. The company emerged from stealth in November 2025 with $6M raised and more than $2.5M in contracted annual recurring revenue.
Max Sim
Max Jai Sim is the co-founder and CEO of Meadow AI, a Seattle startup that uses multimodal AI - computer vision, natural language, and operational data - to give restaurants and retailers real-time visibility into their physical locations and to automate the manual 'secret shopper' audits chains still run by hand. A Harvard-trained applied physicist, he previously co-founded the home-closing startup Modus, acquired by Compass in 2020, and earlier worked at T-Mobile and the lunch-delivery startup Peach. Meadow emerged from stealth in late 2025 with $6M raised, including a $4.5M seed round, and more than $2.5M in contracted annual recurring revenue.