
A week of overdue expense reports helped set Concur in motion. Three decades later, Steve Singh is still trying to give business travelers back their time.

Long before artificial intelligence became a boardroom refrain, David Hamilton studied how machines and minds make sense of the world. Today, the SAP Concur CMO applies that old curiosity to a very practical brief: turning complicated enterprise technology into decisions people can use.
Concur began with floppy disks and a universal workplace nuisance. Three pivots, one near-death cloud bet and a record SAP acquisition later, it is trying to make the expense report disappear altogether.