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Syncro’s Bet: Charge for the Technician, Not the Machines
Most IT platforms meter every device. Syncro bets a lean technician should be able to manage thousands - and keep the margin. Here is where that math sings, where it squeaks, and what an MSP can copy.
The Software That Runs the Companies That Run Your IT
Most people have never heard of ConnectWise. But if a small business somewhere fixed your laptop last week, the outsourced IT shop that did it was probably running on ConnectWise software.
SuperOps
SuperOps is an AI-native IT management platform that folds professional services automation (PSA), remote monitoring and management (RMM), unified endpoint management, service desk, patching, and documentation into one system. Founded in 2020 by Arvind Parthiban and Jayakumar Karumbasalam, it targets managed service providers (MSPs) and in-house IT teams, pitching a single pane of glass that replaces the 10-15 tools an MSP typically stitches together. Backed by $54.4M in venture funding, it added an agentic AI assistant, 'Monica,' and expanded from MSP tooling into internal IT teams with a cross-OS UEM product.
NinjaOne
NinjaOne is an Austin-based software company that makes an automated, cloud-native endpoint management platform used by IT teams and managed service providers to monitor, secure, patch, back up and control laptops, servers, mobile devices and SaaS data from a single console. Founded in 2013 as NinjaRMM, it now serves more than 30,000 customers and manages over 5 million endpoints, and in 2025 raised $500 million in Series C extensions at a $5 billion valuation while remaining founder-led and debt-free.