SuperOps is an AI-native IT management platform that folds professional services automation (PSA), remote monitoring and management (RMM), unified endpoint management, service desk, patching, and documentation into one system. Founded in 2020 by Arvind Parthiban and Jayakumar Karumbasalam, it targets managed service providers (MSPs) and in-house IT teams, pitching a single pane of glass that replaces the 10-15 tools an MSP typically stitches together. Backed by $54.4M in venture funding, it added an agentic AI assistant, 'Monica,' and expanded from MSP tooling into internal IT teams with a cross-OS UEM product.
Sal Sferlazza is the co-founder and CEO of NinjaOne, the Austin-based IT and endpoint management platform valued at $12.3 billion in June 2026. A serial entrepreneur, he built and sold four previous companies (Realm Interactive, Lasso Logic, PacketTrap, Anchor) before launching what was originally NinjaRMM in 2013 with his childhood-camp friend Chris Matarese. NinjaOne is profitable, debt-free, and still majority-controlled by its founders.
NinjaOne is an Austin-based software company that makes an automated, cloud-native endpoint management platform used by IT teams and managed service providers to monitor, secure, patch, back up and control laptops, servers, mobile devices and SaaS data from a single console. Founded in 2013 as NinjaRMM, it now serves more than 30,000 customers and manages over 5 million endpoints, and in 2025 raised $500 million in Series C extensions at a $5 billion valuation while remaining founder-led and debt-free.