restaurant-reservations
(4)
SevenRooms and the Price of Being Remembered
A restaurant can remember your birthday and still forget your business. SevenRooms built software to close that gap - and DoorDash agreed to pay roughly $1.2 billion for it.
Resy’s First Idea Flopped. The Pivot Put 25,000 Venues on One Menu.
Resy began by asking diners to pay for scarce tables. Restaurants told the founders what they actually needed - better software - and that correction became a dining platform, an American Express loyalty engine, and a useful lesson in listening before scaling.
Out of Office
Out of Office (OOO) is a Chicago-based travel technology company that helps people plan trips using recommendations from the people they actually trust - friends, family, and the influencers they follow - instead of anonymous review sites. Founded in 2020 by former Trunk Club executives Jan Seale and Coabi Kastan, the app lets travelers browse curated spots across thousands of cities, build and share itineraries, book hotels, and reserve restaurant tables in one place, and more recently generate full trip plans with an AI trip generator.
OpenTable
OpenTable is the online restaurant-reservation marketplace that connects diners with tables and gives restaurants the software to manage them. Founded in San Francisco in 1998, it pairs a consumer booking app and website with a back-of-house table-management and CRM platform, helping more than 60,000 restaurants worldwide seat roughly 1.9 billion diners a year. It is owned by Booking Holdings, which acquired it in 2014 for $2.6 billion.