restaurant-loyalty
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Luna Grill Wants Your Weeknight Dinner
The Mediterranean chain is selling relief from the shopping, chopping and washing up. Its next test is making a family kitchen work at the scale of 62 restaurants.
Condado Tacos Turned the Check-Off Menu Into a Growth Machine
The Columbus chain does not sell authenticity theater. It sells choice - then uses murals, margaritas and a surprisingly sophisticated loyalty engine to make 50-plus restaurants feel local.
The Steakhouse Where Dinner Comes to You - Until You Say Stop
A two-color coaster, a procession of skewers and a 47-year-old Brazilian ritual became a 122-restaurant growth machine. Fogo de Chão is selling abundance, control and a night out that behaves nothing like an ordinary steakhouse.
Sonny's BBQ
A Florida barbecue chain built for repetition still insists on an old-fashioned constraint: the smoke happens in the restaurant. Nearly six decades in, Sonny's is pairing certified pitmasters and oak-fired craft with apps, catering and a franchise growth plan.
Blackbird Labs
Blackbird Labs is a New York-based restaurant technology company that pairs a consumer dining app with a blockchain-based payments and loyalty network. Founded in 2022 by Resy and Eater co-founder Ben Leventhal, Blackbird lets diners check in at participating restaurants, earn a rewards currency called $FLY, and pay their bill through the app, while giving restaurants lower payment-processing fees and direct ownership of their guest data. The company runs its own layer-2 network, Flynet, and operates in New York, San Francisco, and Charleston with roughly 1,000 restaurants on the platform.