remote-staffing
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The People Closest to Your Customers, Furthest From Your Investment
A Go2 Newsroom story on the 'frontline investment gap': the support and operations workers who have the most contact with customers routinely receive the least development, visibility, and decision support. Drawing on Go2's public purpose and product messaging, the piece lays out Go2's stated operating thesis — that giving frontline teams better tools and more agency produces better outcomes for both workers and the companies that employ them.
Go2: What Does an Engagement Manager Do?
In this candid onboarding session from remote-staffing company Go2, seasoned Success (Engagement) Managers pass down hard-won wisdom to a new hire named BJ. Between laughter and blunt honesty, they distill the role into a set of living principles: be the bridge between client and team, yell when you need help, don't take feedback personally, refuse to get comfortable, practice extreme ownership, and — most provocatively — chant 'f*ck Go2' to remind everyone that the welfare of teammates and clients comes before the company's bottom line. The video is less a job description than a culture-forging ritual, ending with BJ recapping every lesson and earning a 'Damn Solid B+.'
Go2
Go2 is an AI-powered remote staffing and workforce management company that hires, trains, and manages frontline support teams for businesses on a subscription basis. Founded in 2016 by Scott Moran, it pairs a global talent pool - drawn from more than 50 countries - with a software platform that uses data and AI to match workers to employers on skills, work style and cultural fit, then tracks productivity and coaching after placement. The dual model lets Go2 operate as both a staffing provider and a workforce-data platform, with AI capabilities first developed in its Cowork initiative now being rolled back into Go2 for a fall product launch.
Virtual Assistant Talent, LLC
Virtual Assistant Talent, LLC is a US-based outsourcing company that connects entrepreneurs, startups, real estate investors, and small businesses with college-educated, English-speaking Filipino virtual assistants. Founded in 2009 by HR veteran John Davern Jr., the Fremont, California firm offers both non-technical and technical remote staffing - from admin and customer service to SEO, web development, and marketing automation - with a dedicated project manager model and pricing that can cut labor costs by up to 75%.
Wing Assistant
Wing Assistant is a managed virtual assistant marketplace that pairs businesses with dedicated, vetted remote professionals to handle recurring administrative, sales, marketing, and operational tasks. Founded in 2018 and headquartered in Berkeley, California, Wing combines a proprietary AI-enhanced supervision platform with human assistants - covering everything from executive support and social media management to lead generation and customer success. With over 50,000 customers globally and assistants operating across 8 countries, Wing positions itself as a cost-effective alternative to in-house hires, offering dedicated (not shared) assistants starting at $699/month.
Scott Moran
Scott Moran is the founder and CEO of Go2, a Philadelphia-based AI-powered remote staffing and workforce management platform. A former touring multi-instrumentalist who recorded with bands including Menomena, Man Man and his own group Sarsaparilla, Scott pivoted from the road to building software that helps workers keep leverage as AI reshapes the economy. He also founded Cowork.ai, a data and AI stack spun out of Go2.