
Across telecom, coffee, rail and tourism, Sylvie Charette kept returning to the same practical idea: a brand matters when it makes an experience easier to feel. Her Tourisme Montréal chapter turned residents, seasons and the city itself into the message.

From a regional nonprofit to global entertainment technology and mobile stages, the Quebec executive has built a career around making growth legible - then making it repeatable.
BB Education spent eight decades learning what teachers actually buy. Its newest lesson was digital: schools do not shop like households, and the checkout had to catch up.