psa
(6)
The Software That Runs the Companies That Run Your IT
Most people have never heard of ConnectWise. But if a small business somewhere fixed your laptop last week, the outsourced IT shop that did it was probably running on ConnectWise software.
Planhat
The Swedish company spent seven years bootstrapping a customer platform before the venture money arrived. Now it wants software agents and the humans who run accounts to work off the same page.
Halo Service Solutions
Two IT-support engineers in Suffolk built a ticketing tool for their own clients. Thirty years later it undercuts ServiceNow by two-thirds, runs profitably without a penny of outside money, and has turned down a $2bn offer.
Auctor
Auctor is a New York-based AI company building an 'AI system of action' for the enterprise software implementation lifecycle. Its platform captures customer requirements from conversations and decisions, then auto-generates execution-ready artifacts - proposals, statements of work, business requirements documents, user stories, resource plans, cost estimates and process diagrams - while keeping teams synchronized from discovery through delivery. Aimed at system integrators and professional services firms, Auctor reports up to 80% efficiency gains in discovery and design. Founded in 2025 by four Johns Hopkins dropouts, the company emerged from stealth in April 2026 with $20M led by Sequoia Capital.
SuperOps
SuperOps is an AI-native IT management platform that folds professional services automation (PSA), remote monitoring and management (RMM), unified endpoint management, service desk, patching, and documentation into one system. Founded in 2020 by Arvind Parthiban and Jayakumar Karumbasalam, it targets managed service providers (MSPs) and in-house IT teams, pitching a single pane of glass that replaces the 10-15 tools an MSP typically stitches together. Backed by $54.4M in venture funding, it added an agentic AI assistant, 'Monica,' and expanded from MSP tooling into internal IT teams with a cross-OS UEM product.
Rocketlane
Rocketlane is an agentic Professional Services Automation (PSA) platform built to run the entire client-facing project lifecycle - onboarding, implementation, resource management, and financial oversight - in one collaborative workspace. Founded in 2020 in Bengaluru with a U.S. presence in San Francisco, it now serves more than 750 customers including Forbes Cloud 100 companies, and in March 2026 raised a $60M Series C led by Insight Partners to build out Nitro, its AI agent layer for services delivery.