A $1,500 laser-treatment brochure helped inspire a marketplace for cosmetic-procedure research. Two decades later, RealSelf is still negotiating the delicate business of selling visibility while earning trust.
A repair ticket looks like a small administrative chore. Across thousands of stores, it becomes a test of who knows what, who gets paid, and whether the same problem returns next Tuesday.
The New York startup bundles 3,000-plus independent clinics into one employer benefit. Its wager is simple, expensive and now measurable: better primary care can prevent the hospital bill before it arrives.