post-sales
(9)
UpdateAI
The AI notetaker that turned every customer call into a searchable, actionable record - and quietly became the brain behind Gainsight's push into agentic AI.
Velaris
Get complete visibility of every customer and process. Predict churn and expansion with AI-enriched intelligence. Orchestrate personalized customer journeys. All from one AI platform.
EverAfter
One branded hub for onboarding, adoption, QBRs and renewals, personalized per account and orchestrated by AI.
ClientSuccess
ClientSuccess is betting that the most important sale begins after the contract is signed - when onboarding, product use, human judgment and renewal risk finally have to live in the same room.
Cast.app
Automate your Customer Success. Drive onboarding, usage, & adoption. Minimize account & revenue churn. Influence renewals & revenue expansion. Stream referrals from promoters. Scale without scaling teams.
Arrows
Arrows builds AI-powered digital sales rooms and onboarding plans for HubSpot and Salesforce teams, turning messy CRM data into one shared page per deal so B2B companies close faster and keep customers happy.
OnRamp
OnRamp is a Boston-based B2B software company that builds a customer onboarding and engagement platform. Founded in 2020 by Paul Holder and Ross Lerner, it uses agentic AI, guided workflows, and a self-serve customer portal to help post-sales teams automate onboarding, accelerate time-to-value, and turn onboarding into a revenue driver. Customers including Qualia, AGS Health, and three Fortune 15 companies have reported onboarding-time reductions of up to 70%.
Gainsight
Gainsight is a San Francisco-based enterprise software company that pioneered the customer success software category. Its platform helps B2B and SaaS companies retain customers, drive product adoption, and grow recurring revenue by unifying customer data, surfacing account health and churn risk, and orchestrating the post-sale journey. Founded in 2009 and led for over a decade by Nick Mehta, Gainsight serves more than 2,000 companies and, following its 2020 majority acquisition by Vista Equity Partners at a $1.1 billion valuation, has moved aggressively into human-first, agentic AI with products spanning customer success, product experience, communities, education, and its Staircase AI customer intelligence layer.
Pylon
Pylon is the AI-native customer support platform built specifically for B2B companies. It unifies tickets across Slack Connect, Microsoft Teams, Discord, email, and in-app chat into a single inbox, automates routine work with AI agents, and surfaces account-level intelligence for post-sales teams. Backed by a16z, Bain Capital Ventures, General Catalyst, and Y Combinator.