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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Legend
Anthony Capuano and the value of a closed door
Executive · Operator

Anthony Capuano and the value of a closed door

Marriott turned him down in 1987. Anthony Capuano kept the letter, learned the business from the kitchen to the deal table, and eventually returned to lead it.

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Legend
Brad Olson
Executive · Operator · Founder

Brad Olson

Brad Olson runs Sollis Health, the members-only concierge urgent and emergency care company that treats your time as the real luxury. He came to medicine sideways - from Bain consulting to Starwood's loyalty empire to Peloton's first 100 employees - and now applies the playbook of emotional loyalty and hospitality to a 15,000-member, 11-clinic operation where the average wait to see an ER-boarded doctor is zero to fifteen minutes. His pitch is blunt: if any consumer business ran like a hospital ER, it would be out of business the next day.

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