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Saas · Enterprise · Developer Tools
Your Feedback Stack Is Making the Questions Harder
Mopinion, Dovetail, Lyssna and PostHog each remove a different kind of research friction. The right choice depends less on feature count than on where evidence enters your team, who must find it and what decision comes next.
customer-feedback · user-researchRead →
Saas · Developer Tools · Enterprise
Four Ways Software Tries to Hear Your Users
Mopinion, Lyssna, Dovetail and PostHog all promise to tell you what your customers think. They just disagree, deeply, on how to find out.
user-research · customer-feedbackRead →
Saas · Developer Tools · Enterprise
How Six Feedback Tools Turn Your Gripes Into Roadmaps
SurveyMonkey, PostHog, Lyssna and a cluster of smaller rivals have built a quiet industry around one question: what do you actually think? Here is how six of them make money from your opinions, and what each does differently.
customer-feedback · surveysRead →