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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

london-startup

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Story
Kaizan Wants an AI Watching Every Client You'd Hate to Lose
Saas · Ai · Enterprise

Kaizan Wants an AI Watching Every Client You'd Hate to Lose

The London startup assigns a tireless AI helper to every account, reading the emails, calls and silences that hint a client is about to walk. It raised £2.5m in May 2026 to carry the idea into the US.

kaizan · customer-successRead →
Story
Chattermill Turns a Billion Customer Gripes Into a Roadmap
Ai · Saas · Enterprise

Chattermill Turns a Billion Customer Gripes Into a Roadmap

The London startup founded by Mikhail Dubov and Dmitry Isupov reads Uber, H&M and HelloFresh's messy feedback for a living - and it is now racing Seattle's Unwrap for the voice-of-customer crown.

chattermill · unwrapRead →